Privacy Policy
Last updated October 28, 2026
This policy explains what information PodClip collects, why, who it’s shared with, how long it’s kept, and what you can do about it. PodClip is run by Kaldrin Developments LLC (“PodClip”, “we”), 407 Plaza Dr, Eustis, FL 32726, United States. For anything in this policy, email support@podclip.studio.
What we collect and why
- Account details: your name, email address and password. Passwords are stored by our sign-in provider in hashed form; we can’t read them. Why: to give you an account (to perform our contract with you).
- Billing details: your plan, billing status and Stripe customer ID. Card details go straight to Stripe. Why: to charge for your plan (contract) and keep records the law requires (legal obligation).
- Your content: the PodClip apps for Mac and Windows work on your own computer. Your episodes, their transcripts, the clips you make, your edits, styles and music stay there and aren’t uploaded to us. What reaches us is the transcript text sent for AI suggestions (see below) and the clips you choose to send to a client. Why: it’s what the service does (contract).
- Client delivery: when you send clips to a client, the delivery page holds those clips, your message, and the names and notes your client enters. Why: to deliver and collect approvals (contract with you; our legitimate interest in providing the feature for your clients).
- Usage records: hours of podcast added and clips made each month, reported by the PodClip app while you’re signed in. Why: to apply your plan’s limits (contract).
- Contact-form messages: your name, email, topic and message. Why: to answer you (legitimate interest).
- Site analytics: the pages you view on podclip.studio and a few key steps, as described in Analytics and advertising below. Why: to understand which pages and ads work (legitimate interest).
- Technical data: IP address, browser, and request logs kept by our hosting providers; request counts used to block abuse. Why: to run and protect the service (legitimate interest).
We don’t sell your information or use your content to train AI models. The only information shared for advertising is what the Meta Pixel collects on our public pages (see Analytics and advertising). We don’t send marketing email; the emails you get are about your account.
How AI is used
Speech-to-text, finding the people in each frame and the final export all run in the PodClip app on your own computer, so your audio and video aren’t sent to us for them. To suggest clip endings, highlight words, or the best moments of an episode, the app sends the relevant transcript (for the moment finder, the whole episode’s transcript) through our website to Anthropic’s Claude. Anthropic processes it to return an answer; under its commercial terms, data sent through its API isn’t used to train its models. Your video files aren’t sent to Anthropic.
Who we share it with
Only the providers that run the service for us, each receiving what its job needs:
| Provider | What it does for us | Where |
|---|---|---|
| Vercel | Hosts the website and stores client delivery files. | United States |
| Supabase | Accounts, sign-in and the database (plan, usage). | United States |
| Stripe | Payments and billing. Stripe receives your card details directly; we never see or store them. | United States |
| Anthropic | Claude AI reads transcripts to suggest clip endings, highlight words and the best moments of an episode. | United States |
| Resend | Sends account emails (confirm your email, reset your password). | United States |
| ImprovMX | Forwards email sent to our support address to our inbox. | Outside the EU |
| Google (Gmail) | Hosts the inbox where our support email arrives. | United States |
| Meta (Facebook, Instagram) | The Meta Pixel on our public pages, to measure our ads (see Analytics and advertising). | United States |
We may also disclose information when the law requires it, to protect people’s safety, or as part of a sale or merger of the business (you’d be told first).
Client delivery pages are private links, not private accounts: anyone who has a delivery link can watch those clips and see the answers on it. Share them only with the people they’re for.
Analytics and advertising
We count visits to podclip.studio ourselves: the pages viewed, the site or ad link that sent you (including any campaign tags in it), your type of device, your country (from your connection, not your location), and key steps such as seeing pricing, creating an account, starting checkout, subscribing and downloading the app. A random ID in a first-party cookie tells visits apart. We don’t store your IP address or full browser details with these records, and we keep them for 12 months.
On our public pages we also use the Meta Pixel, a script from Meta Platforms that tells Meta when someone visits, downloads the app, creates an account, starts a checkout or subscribes (with the plan’s price), so we can measure our ads on Facebook and Instagram. Meta receives your browser’s request, including your IP address and browser details, and may link it to your Meta account and its own cookies (such as _fbp) under Meta’s privacy policy. We don’t send Meta your name, email or payment details. In the signed-in dashboard the pixel only reports a new account, a started checkout or a finished subscription. It doesn’t load if your browser sends a Global Privacy Control signal, and ad blockers and your Meta ad settings (Accounts Center, Ad preferences) can stop or limit it.
International transfers
We’re based in the United States and our providers store data in the United States. If you’re in the European Economic Area, the United Kingdom or Switzerland, your information is transferred to the US. We rely on our providers’ transfer safeguards, such as the European Commission’s Standard Contractual Clauses (and the UK addendum) or the EU-US Data Privacy Framework where a provider is certified.
How long we keep it
| Information | How long |
|---|---|
| Account details | While your account is open. Deleted when you close it. |
| Episodes, transcripts, clips and settings in the PodClip app | On your own computer, for as long as you keep them. We don’t hold a copy. |
| Client delivery pages and client answers | Until you remove the delivery in the editor. |
| Plan and usage records | While your account is open (they’re how monthly limits work). |
| Billing records | Kept by Stripe and by us as long as tax and accounting law requires. |
| Contact-form messages | 12 months, then deleted automatically. |
| Site analytics (pages viewed and key steps) | 12 months, then deleted automatically. |
| Server and security logs | Kept briefly by our hosting providers and rotated automatically. |
Your rights
Wherever you live, you can see and change your account details in Settings and close your account (Settings, Delete account). To get a copy of your information or ask anything else, email support@podclip.studio. We answer within one month.
If you’re in the EEA, the UK or Switzerland, you also have the right to access your personal data, correct it, erase it, restrict or object to our use of it, receive it in a portable format, and withdraw consent where we rely on it. You can complain to your local data protection authority. Kaldrin Developments LLC is the controller of your personal data. For the clips and client information you process with PodClip, you decide what’s uploaded and shared.
If you live in a US state with a privacy law (such as California, Colorado, Connecticut, Virginia or Utah), you may have similar rights to know, correct, delete and get a copy of your information, and we won’t treat you differently for using them. We don’t sell personal information. The Meta Pixel described above may count as “sharing” for cross-context behavioral advertising under some state laws; to opt out, turn on Global Privacy Control in your browser; we honor it.
Cookies
We use cookies to keep you signed in, and first-party analytics cookies: a random visitor ID (kept about a year), a visit ID (30 minutes), and for a few minutes after you create an account, a marker so the sign-up is counted once. On our public pages, the Meta Pixel can also set Meta’s cookies (see Analytics and advertising). Fonts are served from our own site.
Security
Everything travels over encrypted connections (HTTPS). Access to data is limited by account, secrets are kept out of the website’s code, and we keep software up to date. No service can promise perfect security; if a breach affects your information, we’ll tell you and the authorities as the law requires.
Children
PodClip is for adults. You must be 18 or older to use it, and we don’t knowingly collect information from anyone younger. If you believe a child has given us information, contact us and we’ll delete it.
Changes to this policy
If we make significant changes, we’ll email you or post a notice on the site before they take effect. The date at the top shows the latest version.
Contact
Kaldrin Developments LLC, 407 Plaza Dr, Eustis, FL 32726, United States. Email: support@podclip.studio.